Privacy Policy

UK Badge (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy applies to all services provided through badge.uk and operated by UK Badge.

1. Who We Are

UK Badge is a UK-registered company located at:

Net Digitizing UK Limited 153 high street

Sovereign House (Ground floor)

Brentwood, Essex, CM14 4SD

2. What Data We Collect

We may collect and process the following types of personal data:

- Name, company name

- Email address, phone number

- Billing and shipping addresses

- Artwork/design files submitted by you

- IP address, browser information

- Communication history

- Order history and payment status (excluding card details)

3. How We Use Your Data

We use your data to:

- Process orders and quotes

- Send artwork proofs and updates

- Provide customer service and support

- Maintain internal records for legal and service purposes

- Send marketing communications (with your consent)

4. Legal Basis for Processing

We process your data under the following legal bases:

- Contractual necessity

- Legal obligation

- Consent (for marketing)

- Legitimate interest

5. Sharing with Suppliers and Partners

We may share design files with selected production and digitizing partners, including those outside the UK/EEA (e.g., in India). No personal contact details are shared. Partners are bound by confidentiality and data protection agreements.

6. Payments

All payments are handled securely by third-party providers such as Stripe and PayPal. We do not store or access your card details. Payment metadata (e.g. amount, reference) may be stored for accounting purposes.

7. Internal Access & Confidentiality

Customer data may be accessed by authorised personnel, including customer service, admins, accountants, and auditors. All are bound by confidentiality and GDPR-compliant handling policies.

8. Marketing Communications

Existing customers may receive relevant updates under legitimate interest, with a clear opt-out option. Non-customers will only receive marketing communications with explicit consent. All marketing includes an unsubscribe link.

9. Data Storage, Security & Retention

Data is stored securely in our ERP, CRM, website backend, email platform, and cloud-based tools. All systems are access-controlled and encrypted where applicable. We retain data only as long as necessary:

- 6 years for legal/tax records

- Until unsubscribed or deleted by request for marketing and CRM data

10. Your Rights

You have the right to:

- Access your personal data

- Correct inaccuracies

- Request deletion

- Withdraw consent

- Lodge a complaint with the UK Information Commissioner’s Office (ICO)

11. Contact Us

To request access, changes, or deletion of your data, or for any privacy-related inquiries, contact us at:

Phone: 08003687414

Email: [email protected]

Registered Address:

Net Digitizing UK Limited 153 high street,

Sovereign House (Ground floor), Brentwood 

Essex, CM14 4SD